Responsible gaming

1Win values responsible gaming, recognizing the importance of protecting players against gambling addiction and preventing minors from participating.

The aim is to provide a safe and controlled gaming environment, ensuring that entertainment does not become a problem.

Responsible attitude towards gambling

Guidelines for Maintaining Control

Gaming should be a form of leisure, not a means of making money;
Avoid trying to recover losses immediately;
Only play with money you can afford to lose;
Track time and money spent gaming.

1Win supports the international responsible gaming policy, making every effort so that customers can enjoy gambling in a safe and exciting way.

Prevention of Gambling Addiction

Most people see gambling as fun, but a small proportion may develop addiction. In these cases, we suggest remembering that:

The game is based on probability, with no guarantees of winning;
The desire to play must be personal;
Gambling is not a way to get rich quick;
Know the rules and control your expenses.

Signs of Gambling Addiction

If you answer “yes” to at least five of the following questions, you may be experiencing addiction:

Are you seriously involved in gambling?
Are your bets increasing?
Do you lend money to gamble?
Do you play longer than you planned?
Does gambling negatively affect your reputation?
Do you feel irritated when you can’t play?
Is gambling an escape from problems?
Do you try to recover losses frequently?
Failed to control your bets and playing time?
Do you hide your gambling habit from your relatives?

Advice for Game Control

Set maximum game time;
Set a loss limit;
Never borrow money to gamble;
Find new hobbies;
Avoid playing when you are in a bad mood.

Self-Exclusion from the Game

To close your 1Win account, contact Customer Support. Permanent closures will be honored and reopenings will not be permitted.

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